Shipping Policy

At Kashmiri Kali, we are committed to delivering your artisanal pieces with the utmost care. We partner with reliable courier services to ensure your order reaches you safely and on time.

Order Processing

We take pride in preparing your order. All orders are processed and dispatched within 1–2 business days (excluding Sundays and national holidays). You will receive an email notification with your tracking details as soon as your package leaves our studio.

Delivery Estimates

Delivery timelines vary depending on your location:

  • Metropolitan Cities: 3–5 business days.
  • Rest of India: 5–8 business days.
  • Remote Areas: 8–12 business days.

Note: These are estimated timelines. During festive seasons or extreme weather conditions, delivery might take slightly longer.

Shipping Charges

  • Prepaid Orders: We offer free shipping on all prepaid orders across India.
  • Cash on Delivery (COD): A nominal convenience fee of ₹99 is applicable on all COD orders to cover handling charges.

Order Tracking

Once your order is shipped, you can track it in real-time via the tracking link provided in your shipping confirmation email. If you have any trouble tracking your order, feel free to contact us at support@kashmirikali.com.

Address Accuracy

Please ensure your shipping address, including the pincode and contact number, is accurate. We are not responsible for shipments that are undelivered due to an incorrect or incomplete address provided at checkout.

Thank you for trusting Kashmiri Kali with your purchase.